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Gegevensverwerkingsovereenkomst

Laatst bijgewerkt: 8 maart 2024

Deze Gegevensverwerkingsovereenkomst, inclusief de Standaard Contractuele Clausules (zoals hieronder gedefinieerd) die hierbij zijn gevoegd (gezamenlijk de “DPA”), wordt opgesteld en aangegaan vanaf de ingangsdatum (de “Ingangsdatum”) van de aanvaarding door de toepasselijke klant (“Abonnee”) van de Licentieovereenkomst tussen Wallwisher, Inc. handelend onder de naam Padlet (“Padlet”) en Abonnee, waarbij deze DPA door deze verwijzing is opgenomen (de “Overeenkomst”). Alle niet anderszins in deze DPA gedefinieerde termen met een hoofdletter hebben de betekenis die eraan wordt gegeven in de Overeenkomst. Onder de Overeenkomst levert Padlet bepaalde diensten (de “Dienst”) aan Abonnee die kunnen inhouden dat Padlet de gegevens van Abonnee verwerkt, waaronder Persoonsgegevens (zoals hieronder gedefinieerd).

Deze DPA maakt deel uit van de Overeenkomst en bevat bepaalde voorwaarden met betrekking tot gegevensbescherming, privacy en beveiliging om bepaalde vereisten van de Algemene Verordening Gegevensbescherming (EU) 2016/679 (“AVG”), de Britse Algemene Verordening Gegevensbescherming (“UK AVG”), de Zwitserse Federale Wet op Gegevensbescherming (FADP) en de California Consumer Privacy Act van 2018 (Cal. Civ. Code, Titel 1.81.5 bestaande uit §§ 1798.100 – 1798.198) (“CCPA”) op te nemen, indien van toepassing. In het geval (en alleen voor zover) er een conflict is tussen de AVG en de CCPA, komen de partijen overeen om te voldoen aan de hogere standaard.

Definities

  1. De termen “Verwerkingsverantwoordelijke”, “Persoonsgegevens”, “Verwerken”, “Verwerkt”, “Verwerking” en “Verwerker” hebben dezelfde betekenis als in de AVG. Met betrekking tot de CCPA komen Padlet en Abonnee hierbij overeen dat Abonnee een “Bedrijf” is en Padlet de “Dienstverlener”, zoals gedefinieerd onder de CCPA en met betrekking tot Persoonsgegevens (zoals hieronder gedefinieerd).

  2. “Abonneegegevens” betekent alle inhoud, gegevens, informatie of andere materialen (inclusief Persoonsgegevens) die door of voor Abonnee worden ingediend of gedeeld met of via de Dienst.

  3. “Gegevensbeschermingswetten” betekent alle wetten en regelgeving inzake gegevensprivacy of gegevensbescherming die van toepassing zijn op de Verwerking van Persoonsgegevens onder de Overeenkomst, inclusief de AVG, de Britse AVG, de Zwitserse FADP en de CCPA, in elk geval, zoals van tijd tot tijd gewijzigd.

  4. “Betrokkene” betekent (i) een geïdentificeerde of identificeerbare natuurlijke persoon die zich in de EER bevindt of wiens rechten worden beschermd door de EU-gegevensbeschermingswetten; of (ii) een “Consument” zoals de term is gedefinieerd in de CCPA.

  5. “Persoonsgegevens” betekent informatie met betrekking tot een levende persoon of huishouden die is, betrekking heeft op, beschrijft of redelijkerwijs kan worden geïdentificeerd of gekoppeld, direct of indirect, aan informatie, alleen of in combinatie met andere informatie, binnen de controle van Padlet of Abonnee en die wordt opgeslagen, verzameld, Verwerkt of ingediend bij of via de Dienst als Abonneegegevens. Persoonsgegevens omvatten Persoonsgegevens.

  6. “Standaardcontractbepalingen” betekent de Standaardcontractbepalingen voor de Overdracht van Persoonsgegevens naar Derde Landen goedgekeurd door de Europese Commissie Besluit van 4 juni 2021 gehecht aan, en opgenomen in, deze DPA.

  7. “Data Privacy Framework” (“DPF”), dat wordt beheerd door het Amerikaanse Ministerie van Handel, betekent de EU-VS DPF, Zwitsers-VS DPF of VK-uitbreiding naar de EU-VS DPF, indien van toepassing.

  8. “DPF-principes” betekent de Data Privacy Framework-principes.

Toepassingsgebied en Toepassing

Deze DPA is van toepassing op de verwerking van Persoonsgegevens die onderworpen zijn aan de Wetgeving inzake Gegevensbescherming binnen de reikwijdte van de Overeenkomst. Voor zover Padlet Persoonsgegevens verwerkt die onderworpen zijn aan de Wetgeving inzake Gegevensbescherming in de loop van de uitvoering van de Overeenkomst, zijn de voorwaarden van deze DPA van toepassing. In de context van de AVG kan de Abonnee optreden als “verwerkingsverantwoordelijke” en Padlet kan optreden als “verwerker” met betrekking tot de Persoonsgegevens. In de context van de CCPA kan de Abonnee optreden als “Bedrijf” en Padlet kan optreden als “Dienstverlener” met betrekking tot de Persoonsgegevens. De Abonnee zal optreden als de “gegevensuitvoerder” en Padlet zal optreden als de “gegevensinvoerder” voor de doeleinden van de Standaard Contractuele Clausules.

Gegevensverwerking

Padlet zal Persoonsgegevens alleen verwerken in overeenstemming met de wettige instructies van de Abonnee en de Overeenkomst. Deze DPA en de Overeenkomst bestaan uit de schriftelijke instructies van de Abonnee aan Padlet voor de Verwerking van Persoonsgegevens, en Padlet moet voldoen aan alle verdere redelijke schriftelijke instructies van de Abonnee voor de verwerking van Persoonsgegevens. Padlet zal Persoonsgegevens uitsluitend benaderen, verzamelen, bewaren, gebruiken, openbaar maken en anderszins Verwerken om zijn verplichtingen jegens de Abonnee onder de Overeenkomst en deze DPA na te komen, en namens de Abonnee. Bovendien zal Padlet geen Persoonsgegevens “verkopen” (zoals gedefinieerd in de CCPA). Elke partij zal in alle opzichten voldoen aan de toepasselijke Wetgeving inzake Gegevensbescherming in elk land waar de Dienst wordt gebruikt, geleverd of geleverd.

Internationale Gegevensoverdrachten.

  1. Padlet en Abonnee zullen Persoonsgegevens alleen van de EER naar landen buiten de EER overdragen (i) die door de Europese Commissie worden erkend als het bieden van een adequaat beschermingsniveau voor Persoonsgegevens; (ii) die vallen onder een geschikt kader dat door de Europese Commissie wordt erkend als het bieden van een adequaat beschermingsniveau voor Persoonsgegevens; of (iii) door het gebruik van andere wettelijk erkende validatiemethoden zoals Standaard Contractuele Clausules (SCC’s) of Bindende Bedrijfsregels.

  2. Padlet is zelf gecertificeerd onder de DPF en draagt gegevens over van de EER, het VK en Zwitserland in overeenstemming met de DPF-principes. In het geval dat de DPF ongeldig wordt verklaard, heeft Padlet preventief de SCC’s opgenomen, inclusief verwijzingen naar de UK IDTA en Zwitserland, om ervoor te zorgen dat overdrachten blijven worden beschermd onder de Wetgeving Gegevensbescherming.

  3. De partijen komen hierbij overeen dat zodra nieuwe SCC’s worden goedgekeurd door de Europese Commissie en beschikbaar komen voor overdrachten van verwerkingsverantwoordelijke naar verwerker, deze DPA zal worden bijgewerkt om de bestaande SCC’s te vervangen door de bijgewerkte en goedgekeurde SCC’s, indien van toepassing.

  4. Indien van toepassing, stemt elke partij in met de bijgevoegde SCC’s onder Module 2, waarbij Abonnee de “verwerkingsverantwoordelijke” en “gegevensexporteur” is en Padlet de “verwerker” en “gegevensimporteur” is. De partijen komen overeen dat de volgende aanvullende voorwaarden van toepassing zullen zijn in het geval van een audit overeenkomstig Sectie 8.9 van de bijgevoegde SCC’s:

    (i) Als Abonnee ervoor kiest om een onafhankelijke audit uit te voeren in plaats van te vertrouwen op een actueel SOC 2-rapport of een actuele audit door derden, indien van toepassing en beschikbaar, of als Abonnee deze keuze maakt omdat een actueel SOC 2-rapport of een actuele audit door derden niet beschikbaar is, is Abonnee verantwoordelijk voor eventuele kosten die in rekening worden gebracht door een door Abonnee aangestelde auditor om een dergelijke audit uit te voeren. Padlet zal Abonnee voorafgaand aan een dergelijke beoordeling of audit verdere details van eventuele toepasselijke kosten of vergoedingen en de basis van de berekening ervan verstrekken.

    (ii) Voor de aanvang van een dergelijke on-site audit zullen Abonnee en Padlet gezamenlijk overeenstemming bereiken over de reikwijdte, timing en duur van de audit.

    (iii) Abonnee zal redelijke inspanningen leveren (en ervoor zorgen dat elk van zijn aangestelde auditors redelijke inspanningen levert) om te voorkomen dat (of, indien dit niet kan worden voorkomen, te minimaliseren) enige schade, letsel of verstoring aan de gebouwen, apparatuur, personeel en bedrijfsvoering van Padlet wordt veroorzaakt terwijl het personeel van Abonnee zich op die locaties bevindt tijdens een dergelijke audit of inspectie.

  5. Voor zover het gebruik van de Dienst door Abonnee een overdracht van Persoonsgegevens buiten het Verenigd Koninkrijk (“VK”) vereist, is de Internationale Gegevensoverdracht Addendum bij de EU Commissie Standaard Contractuele Clausules (“UK IDTA”), VERSIE B1.0, van kracht op 21 maart 2022, van toepassing zoals per Bijlage B.

  6. Voor zover het gebruik van de Dienst door Abonnee een overdracht van Persoonsgegevens buiten Zwitserland vereist, zijn de wijzigingen zoals per Bijlage C van toepassing.

Algemeen

  1. Deze DPA wordt automatisch beëindigd bij beëindiging van de Overeenkomst.
  2. In geval van een conflict tussen de Overeenkomst (exclusief deze DPA) en deze DPA, zullen de voorwaarden van deze DPA voorrang hebben voor zover het conflict betreft. In geval van een conflict tussen de SCC’s en de overige voorwaarden van deze DPA, zullen de SCC’s voorrang hebben voor zover het conflict betreft. Niets in deze DPA wijzigt de SCC’s of beïnvloedt de rechten van derden onder de SCC’s.

STANDARD CONTRACTUAL CLAUSES

MODULE TWO: Transfer controller to processor

SECTION I

Clause 1

Purpose and scope

  1. The purpose of these standard contractual clauses is to ensure compliance with the requirements of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation) for the transfer of personal data to a third country.

  2. The Parties:

    i. the natural or legal person(s), public authority/ies, agency/ies or other body/ies (hereinafter “entity/ies”) transferring the personal data, as listed in Annex I.A (hereinafter each “data exporter”), and

    ii. the entity/ies in a third country receiving the personal data from the data exporter, directly or indirectly via another entity also Party to these Clauses, as listed in Annex I.A (hereinafter each “data importer”)

    have agreed to these standard contractual clauses (hereinafter: “Clauses”).

  3. These Clauses apply with respect to the transfer of personal data as specified in Annex I.B.

  4. The Appendix to these Clauses containing the Annexes referred to therein forms an integral part of these Clauses.

Clause 2

Effect and invariability of the Clauses

  1. These Clauses set out appropriate safeguards, including enforceable data subject rights and effective legal remedies, pursuant to Article 46(1) and Article 46(2)(c) of Regulation (EU) 2016/679 and, with respect to data transfers from controllers to processors and/or processors to processors, standard contractual clauses pursuant to Article 28(7) of Regulation (EU) 2016/679, provided they are not modified, except to select the appropriate Module(s) or to add or update information in the Appendix. This does not prevent the Parties from including the standard contractual clauses laid down in these Clauses in a wider contract and/or to add other clauses or additional safeguards, provided that they do not contradict, directly or indirectly, these Clauses or prejudice the fundamental rights or freedoms of data subjects.

  2. These Clauses are without prejudice to obligations to which the data exporter is subject by virtue of Regulation (EU) 2016/679.

Clause 3

Third-party beneficiaries

  1. Data subjects may invoke and enforce these Clauses, as third-party beneficiaries, against the data exporter and/or data importer, with the following exceptions:

    i. Clause 1, Clause 2, Clause 3, Clause 6, Clause 7;

    ii. Clause 8.1(b), 8.9(a), (c), (d) and (e);

    iii. Clause 9(a), (c), (d) and (e);

    iv. Clause 12(a), (d) and (f);

    v. Clause 13;

    vi. Clause 15.1(c), (d) and (e);

    vii. Clause 16(e);

    viii. Clause 18(a) and (b).

  2. Paragraph (a) is without prejudice to rights of data subjects under Regulation (EU) 2016/679.

Clause 4

Interpretation

  1. Where these Clauses use terms that are defined in Regulation (EU) 2016/679, those terms shall have the same meaning as in that Regulation.

  2. These Clauses shall be read and interpreted in the light of the provisions of Regulation (EU) 2016/679.

  3. These Clauses shall not be interpreted in a way that conflicts with rights and obligations provided for in Regulation (EU) 2016/679.

Clause 5

Hierarchy

In the event of a contradiction between these Clauses and the provisions of related agreements between the Parties, existing at the time these Clauses are agreed or entered into thereafter, these Clauses shall prevail.

Clause 6

Description of the transfer(s)

The details of the transfer(s), and in particular the categories of personal data that are transferred and the purpose(s) for which they are transferred, are specified in Annex I.B.

Clause 7

Docking clause

  1. An entity that is not a Party to these Clauses may, with the agreement of the Parties, accede to these Clauses at any time, either as a data exporter or as a data importer, by completing the Appendix and signing Annex I.A.

  2. Once it has completed the Appendix and signed Annex I.A, the acceding entity shall become a Party to these Clauses and have the rights and obligations of a data exporter or data importer in accordance with its designation in Annex I.A.

  3. The acceding entity shall have no rights or obligations arising under these Clauses from the period prior to becoming a Party.

SECTION II — OBLIGATIONS OF THE PARTIES

Clause 8

Data protection safeguards

The data exporter warrants that it has used reasonable efforts to determine that the data importer is able, through the implementation of appropriate technical and organisational measures, to satisfy its obligations under these Clauses.

  1. Instructions

    1. The data importer shall process the personal data only on documented instructions from the data exporter. The data exporter may give such instructions throughout the duration of the contract.

    2. The data importer shall immediately inform the data exporter if it is unable to follow those instructions.

  2. Purpose limitation
    The data importer shall process the personal data only for the specific purpose(s) of the transfer, as set out in Annex I.B, unless on further instructions from the data exporter.

  3. Transparency
    On request, the data exporter shall make a copy of these Clauses, including the Appendix as completed by the Parties, available to the data subject free of charge. To the extent necessary to protect business secrets or other confidential information, including the measures described in Annex II and personal data, the data exporter may redact part of the text of the Appendix to these Clauses prior to sharing a copy, but shall provide a meaningful summary where the data subject would otherwise not be able to understand the its content or exercise his/her rights. On request, the Parties shall provide the data subject with the reasons for the redactions, to the extent possible without revealing the redacted information. This Clause is without prejudice to the obligations of the data exporter under Articles 13 and 14 of Regulation (EU) 2016/679.

  4. Accuracy
    If the data importer becomes aware that the personal data it has received is inaccurate, or has become outdated, it shall inform the data exporter without undue delay. In this case, the data importer shall cooperate with the data exporter to erase or rectify the data.

  5. Duration of processing and erasure or return of data
    Processing by the data importer shall only take place for the duration specified in Annex I.B. After the end of the provision of the processing services, the data importer shall, at the choice of the data exporter, delete all personal data processed on behalf of the data exporter and certify to the data exporter that it has done so, or return to the data exporter all personal data processed on its behalf and delete existing copies. Until the data is deleted or returned, the data importer shall continue to ensure compliance with these Clauses. In case of local laws applicable to the data importer that prohibit return or deletion of the personal data, the data importer warrants that it will continue to ensure compliance with these Clauses and will only process it to the extent and for as long as required under that local law. This is without prejudice to Clause 14, in particular the requirement for the data importer under Clause 14(e) to notify the data exporter throughout the duration of the contract if it has reason to believe that it is or has become subject to laws or practices not in line with the requirements under Clause 14(a).

  6. Security of processing

    1. The data importer and, during transmission, also the data exporter shall implement appropriate technical and organisational measures to ensure the security of the data, including protection against a breach of security leading to accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access to that data (hereinafter “personal data breach”). In assessing the appropriate level of security, the Parties shall take due account of the state of the art, the costs of implementation, the nature, scope, context and purpose(s) of processing and the risks involved in the processing for the data subjects. The Parties shall in particular consider having recourse to encryption or pseudonymisation, including during transmission, where the purpose of processing can be fulfilled in that manner. In case of pseudonymisation, the additional information for attributing the personal data to a specific data subject shall, where possible, remain under the exclusive control of the data exporter. In complying with its obligations under this paragraph, the data importer shall at least implement the technical and organisational measures specified in Annex II. The data importer shall carry out regular checks to ensure that these measures continue to provide an appropriate level of security.

    2. The data importer shall grant access to the personal data to members of its personnel only to the extent strictly necessary for the implementation, management and monitoring of the contract. It shall ensure that persons authorised to process the personal data have committed themselves to confidentiality or are under an appropriate statutory obligation of confidentiality.

    3. In the event of a personal data breach concerning personal data processed by the data importer under these Clauses, the data importer shall take appropriate measures to address the breach, including measures to mitigate its adverse effects. The data importer shall also notify the data exporter without undue delay after having become aware of the breach. Such notification shall contain the details of a contact point where more information can be obtained, a description of the nature of the breach (including, where possible, categories and approximate number of data subjects and personal data records concerned), its likely consequences and the measures taken or proposed to address the breach including, where appropriate, measures to mitigate its possible adverse effects. Where, and in so far as, it is not possible to provide all information at the same time, the initial notification shall contain the information then available and further information shall, as it becomes available, subsequently be provided without undue delay.

    4. The data importer shall cooperate with and assist the data exporter to enable the data exporter to comply with its obligations under Regulation (EU) 2016/679, in particular to notify the competent supervisory authority and the affected data subjects, taking into account the nature of processing and the information available to the data importer.

  7. Sensitive data
    Where the transfer involves personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic data, or biometric data for the purpose of uniquely identifying a natural person, data concerning health or a person’s sex life or sexual orientation, or data relating to criminal convictions and offences (hereinafter “sensitive data”), the data importer shall apply the specific restrictions and/or additional safeguards described in Annex I.B.

  8. Onward transfers
    The data importer shall only disclose the personal data to a third party on documented instructions from the data exporter. In addition, the data may only be disclosed to a third party located outside the European Union (in the same country as the data importer or in another third country, hereinafter “onward transfer”) if the third party is or agrees to be bound by these Clauses, under the appropriate Module, or if:

    1. the onward transfer is to a country benefitting from an adequacy decision pursuant to Article 45 of Regulation (EU) 2016/679 that covers the onward transfer;
    2. the third party otherwise ensures appropriate safeguards pursuant to Articles 46 or 47 Regulation of (EU) 2016/679 with respect to the processing in question;
    3. the onward transfer is necessary for the establishment, exercise or defence of legal claims in the context of specific administrative, regulatory or judicial proceedings; or
    4. the onward transfer is necessary in order to protect the vital interests of the data subject or of another natural person.

    Any onward transfer is subject to compliance by the data importer with all the other safeguards under these Clauses, in particular purpose limitation.

  9. Documentation and compliance

    1. The data importer shall promptly and adequately deal with enquiries from the data exporter that relate to the processing under these Clauses.

    2. The Parties shall be able to demonstrate compliance with these Clauses. In particular, the data importer shall keep appropriate documentation on the processing activities carried out on behalf of the data exporter.

    3. The data importer shall make available to the data exporter all information necessary to demonstrate compliance with the obligations set out in these Clauses and at the data exporter’s request, allow for and contribute to audits of the processing activities covered by these Clauses, at reasonable intervals or if there are indications of non-compliance. In deciding on a review or audit, the data exporter may take into account relevant certifications held by the data importer.

    4. The data exporter may choose to conduct the audit by itself or mandate an independent auditor. Audits may include inspections at the premises or physical facilities of the data importer and shall, where appropriate, be carried out with reasonable notice.

    5. The Parties shall make the information referred to in paragraphs (b) and (c), including the results of any audits, available to the competent supervisory authority on request.

Clause 9

Use of sub-processors

  1. GENERAL WRITTEN AUTHORISATION. The data importer has the data exporter’s general authorisation for the engagement of sub-processor(s) from an agreed list. The data importer shall specifically inform the data exporter in writing of any intended changes to that list through the addition or replacement of sub-processors at least thirty (30) days in advance, thereby giving the data exporter sufficient time to be able to object to such changes prior to the engagement of the sub-processor(s). The data importer shall provide the data exporter with the information necessary to enable the data exporter to exercise its right to object.

  2. Where the data importer engages a sub-processor to carry out specific processing activities (on behalf of the data exporter), it shall do so by way of a written contract that provides for, in substance, the same data protection obligations as those binding the data importer under these Clauses, including in terms of third-party beneficiary rights for data subjects. The Parties agree that, by complying with this Clause, the data importer fulfils its obligations under Clause 8.8. The data importer shall ensure that the sub-processor complies with the obligations to which the data importer is subject pursuant to these Clauses.

  3. The data importer shall provide, at the data exporter’s request, a copy of such a sub-processor agreement and any subsequent amendments to the data exporter. To the extent necessary to protect business secrets or other confidential information, including personal data, the data importer may redact the text of the agreement prior to sharing a copy.

  4. The data importer shall remain fully responsible to the data exporter for the performance of the sub-processor’s obligations under its contract with the data importer. The data importer shall notify the data exporter of any failure by the sub-processor to fulfil its obligations under that contract.

  5. The data importer shall agree a third-party beneficiary clause with the sub-processor whereby - in the event the data importer has factually disappeared, ceased to exist in law or has become insolvent - the data exporter shall have the right to terminate the sub-processor contract and to instruct the sub-processor to erase or return the personal data.

Clause 10

Data subject rights

  1. The data importer shall promptly notify the data exporter of any request it has received from a data subject. It shall not respond to that request itself unless it has been authorised to do so by the data exporter.

  2. The data importer shall assist the data exporter in fulfilling its obligations to respond to data subjects’ requests for the exercise of their rights under Regulation (EU) 2016/679. In this regard, the Parties shall set out in Annex II the appropriate technical and organisational measures, taking into account the nature of the processing, by which the assistance shall be provided, as well as the scope and the extent of the assistance required.

  3. In fulfilling its obligations under paragraphs (a) and (b), the data importer shall comply with the instructions from the data exporter.

Clause 11

Redress

  1. The data importer shall inform data subjects in a transparent and easily accessible format, through individual notice or on its website, of a contact point authorised to handle complaints. It shall deal promptly with any complaints it receives from a data subject.

  2. In case of a dispute between a data subject and one of the Parties as regards compliance with these Clauses, that Party shall use its best efforts to resolve the issue amicably in a timely fashion. The Parties shall keep each other informed about such disputes and, where appropriate, cooperate in resolving them.

  3. Where the data subject invokes a third-party beneficiary right pursuant to Clause 3, the data importer shall accept the decision of the data subject to:

    1. lodge a complaint with the supervisory authority in the Member State of his/her habitual residence or place of work, or the competent supervisory authority pursuant to Clause 13;

    2. refer the dispute to the competent courts within the meaning of Clause 18.

  4. The Parties accept that the data subject may be represented by a not-for-profit body, organisation or association under the conditions set out in Article 80(1) of Regulation (EU) 2016/679.

  5. The data importer shall abide by a decision that is binding under the applicable EU or Member State law.

  6. The data importer agrees that the choice made by the data subject will not prejudice his/her substantive and procedural rights to seek remedies in accordance with applicable laws.

Clause 12

Liability

  1. Each Party shall be liable to the other Party/ies for any damages it causes the other Party/ies by any breach of these Clauses.

  2. The data importer shall be liable to the data subject, and the data subject shall be entitled to receive compensation, for any material or non-material damages the data importer or its sub-processor causes the data subject by breaching the third-party beneficiary rights under these Clauses.

  3. Notwithstanding paragraph (b), the data exporter shall be liable to the data subject, and the data subject shall be entitled to receive compensation, for any material or non-material damages the data exporter or the data importer (or its sub-processor) causes the data subject by breaching the third-party beneficiary rights under these Clauses. This is without prejudice to the liability of the data exporter and, where the data exporter is a processor acting on behalf of a controller, to the liability of the controller under Regulation (EU) 2016/679 or Regulation (EU) 2018/1725, as applicable.

  4. The Parties agree that if the data exporter is held liable under paragraph (c) for damages caused by the data importer (or its sub-processor), it shall be entitled to claim back from the data importer that part of the compensation corresponding to the data importer’s responsibility for the damage.

  5. Where more than one Party is responsible for any damage caused to the data subject as a result of a breach of these Clauses, all responsible Parties shall be jointly and severally liable and the data subject is entitled to bring an action in court against any of these Parties.

  6. The Parties agree that if one Party is held liable under paragraph (e), it shall be entitled to claim back from the other Party/ies that part of the compensation corresponding to its / their responsibility for the damage.

  7. The data importer may not invoke the conduct of a sub-processor to avoid its own liability.

Clause 13

Supervision

  1. [Where the data exporter is established in an EU Member State:] The supervisory authority with responsibility for ensuring compliance by the data exporter with Regulation (EU) 2016/679 as regards the data transfer, as indicated in Annex I.C, shall act as competent supervisory authority.

    [Where the data exporter is not established in an EU Member State, but falls within the territorial scope of application of Regulation (EU) 2016/679 in accordance with its Article 3(2) and has appointed a representative pursuant to Article 27(1) of Regulation (EU) 2016/679:] The supervisory authority of the Member State in which the representative within the meaning of Article 27(1) of Regulation (EU) 2016/679 is established, as indicated in Annex I.C, shall act as competent supervisory authority.

    [Where the data exporter is not established in an EU Member State, but falls within the territorial scope of application of Regulation (EU) 2016/679 in accordance with its Article 3(2) without however having to appoint a representative pursuant to Article 27(2) of Regulation (EU) 2016/679:] The supervisory authority of one of the Member States in which the data subjects whose personal data is transferred under these Clauses in relation to the offering of goods or services to them, or whose behaviour is monitored, are located, as indicated in Annex I.C, shall act as competent supervisory authority.

  2. The data importer agrees to submit itself to the jurisdiction of and cooperate with the competent supervisory authority in any procedures aimed at ensuring compliance with these Clauses. In particular, the data importer agrees to respond to enquiries, submit to audits and comply with the measures adopted by the supervisory authority, including remedial and compensatory measures. It shall provide the supervisory authority with written confirmation that the necessary actions have been taken.

SECTION III — LOCAL LAWS AND OBLIGATIONS IN CASE OF ACCESS BY PUBLIC AUTHORITIES

Clause 14

Local laws and practices affecting compliance with the Clauses

  1. The Parties warrant that they have no reason to believe that the laws and practices in the third country of destination applicable to the processing of the personal data by the data importer, including any requirements to disclose personal data or measures authorising access by public authorities, prevent the data importer from fulfilling its obligations under these Clauses. This is based on the understanding that laws and practices that respect the essence of the fundamental rights and freedoms and do not exceed what is necessary and proportionate in a democratic society to safeguard one of the objectives listed in Article 23(1) of Regulation (EU) 2016/679, are not in contradiction with these Clauses.

  2. The Parties declare that in providing the warranty in paragraph (a), they have taken due account in particular of the following elements:

    1. the specific circumstances of the transfer, including the length of the processing chain, the number of actors involved and the transmission channels used; intended onward transfers; the type of recipient; the purpose of processing; the categories and format of the transferred personal data; the economic sector in which the transfer occurs; the storage location of the data transferred;

    2. the laws and practices of the third country of destination - including those requiring the disclosure of data to public authorities or authorising access by such authorities - relevant in light of the specific circumstances of the transfer, and the applicable limitations and safeguards;

    3. any relevant contractual, technical or organisational safeguards put in place to supplement the safeguards under these Clauses, including measures applied during transmission and to the processing of the personal data in the country of destination.

  3. The data importer warrants that, in carrying out the assessment under paragraph (b), it has made its best efforts to provide the data exporter with relevant information and agrees that it will continue to cooperate with the data exporter in ensuring compliance with these Clauses.

  4. The Parties agree to document the assessment under paragraph (b) and make it available to the competent supervisory authority on request.

  5. The data importer agrees to notify the data exporter promptly if, after having agreed to these Clauses and for the duration of the contract, it has reason to believe that it is or has become subject to laws or practices not in line with the requirements under paragraph (a), including following a change in the laws of the third country or a measure (such as a disclosure request) indicating an application of such laws in practice that is not in line with the requirements in paragraph (a).

  6. Following a notification pursuant to paragraph (e), or if the data exporter otherwise has reason to believe that the data importer can no longer fulfil its obligations under these Clauses, the data exporter shall promptly identify appropriate measures (e.g. technical or organisational measures to ensure security and confidentiality) to be adopted by the data exporter and/or data importer to address the situation. The data exporter shall suspend the data transfer if it considers that no appropriate safeguards for such transfer can be ensured, or if instructed by the competent supervisory authority to do so. In this case, the data exporter shall be entitled to terminate the contract, insofar as it concerns the processing of personal data under these Clauses. If the contract involves more than two Parties, the data exporter may exercise this right to termination only with respect to the relevant Party, unless the Parties have agreed otherwise. Where the contract is terminated pursuant to this Clause, Clause 16(d) and (e) shall apply.

Clause 15

Obligations of the data importer in case of access by public authorities

  1. Notification

    1. The data importer agrees to notify the data exporter and, where possible, the data subject promptly (if necessary with the help of the data exporter) if it:

      1. receives a legally binding request from a public authority, including judicial authorities, under the laws of the country of destination for the disclosure of personal data transferred pursuant to these Clauses; such notification shall include information about the personal data requested, the requesting authority, the legal basis for the request and the response provided; or

      2. becomes aware of any direct access by public authorities to personal data transferred pursuant to these Clauses in accordance with the laws of the country of destination; such notification shall include all information available to the importer.

    2. If the data importer is prohibited from notifying the data exporter and/or the data subject under the laws of the country of destination, the data importer agrees to use its best efforts to obtain a waiver of the prohibition, with a view to communicating as much information as possible, as soon as possible. The data importer agrees to document its best efforts in order to be able to demonstrate them on request of the data exporter.

    3. Where permissible under the laws of the country of destination, the data importer agrees to provide the data exporter, at regular intervals for the duration of the contract, with as much relevant information as possible on the requests received (in particular, number of requests, type of data requested, requesting authority/ies, whether requests have been challenged and the outcome of such challenges, etc.).

    4. The data importer agrees to preserve the information pursuant to paragraphs (a) to (c) for the duration of the contract and make it available to the competent supervisory authority on request.

    5. Paragraphs (a) to (c) are without prejudice to the obligation of the data importer pursuant to Clause 14(e) and Clause 16 to inform the data exporter promptly where it is unable to comply with these Clauses.

  2. Review of legality and data minimisation

    1. The data importer agrees to review the legality of the request for disclosure, in particular whether it remains within the powers granted to the requesting public authority, and to challenge the request if, after careful assessment, it concludes that there are reasonable grounds to consider that the request is unlawful under the laws of the country of destination, applicable obligations under international law and principles of international comity. The data importer shall, under the same conditions, pursue possibilities of appeal. When challenging a request, the data importer shall seek interim measures with a view to suspending the effects of the request until the competent judicial authority has decided on its merits. It shall not disclose the personal data requested until required to do so under the applicable procedural rules. These requirements are without prejudice to the obligations of the data importer under Clause 14(e).

    2. The data importer agrees to document its legal assessment and any challenge to the request for disclosure and, to the extent permissible under the laws of the country of destination, make the documentation available to the data exporter. It shall also make it available to the competent supervisory authority on request.

    3. The data importer agrees to provide the minimum amount of information permissible when responding to a request for disclosure, based on a reasonable interpretation of the request.

SECTION IV — FINAL PROVISIONS

Clause 16

Non-compliance with the Clauses and termination

  1. The data importer shall promptly inform the data exporter if it is unable to comply with these Clauses, for whatever reason.

  2. In the event that the data importer is in breach of these Clauses or unable to comply with these Clauses, the data exporter shall suspend the transfer of personal data to the data importer until compliance is again ensured or the contract is terminated. This is without prejudice to Clause 14(f).

  3. The data exporter shall be entitled to terminate the contract, insofar as it concerns the processing of personal data under these Clauses, where:

    1. the data exporter has suspended the transfer of personal data to the data importer pursuant to paragraph (b) and compliance with these Clauses is not restored within a reasonable time and in any event within one month of suspension;

    2. the data importer is in substantial or persistent breach of these Clauses; or

    3. the data importer fails to comply with a binding decision of a competent court or supervisory authority regarding its obligations under these Clauses.

    In these cases, it shall inform the competent supervisory authority of such non-compliance. Where the contract involves more than two Parties, the data exporter may exercise this right to termination only with respect to the relevant Party, unless the Parties have agreed otherwise.

  4. Personal data that has been transferred prior to the termination of the contract pursuant to paragraph (c) shall at the choice of the data exporter immediately be returned to the data exporter or deleted in its entirety. The same shall apply to any copies of the data. The data importer shall certify the deletion of the data to the data exporter. Until the data is deleted or returned, the data importer shall continue to ensure compliance with these Clauses. In case of local laws applicable to the data importer that prohibit the return or deletion of the transferred personal data, the data importer warrants that it will continue to ensure compliance with these Clauses and will only process the data to the extent and for as long as required under that local law.

  5. Either Party may revoke its agreement to be bound by these Clauses where (i) the European Commission adopts a decision pursuant to Article 45(3) of Regulation (EU) 2016/679 that covers the transfer of personal data to which these Clauses apply; or (ii) Regulation (EU) 2016/679 becomes part of the legal framework of the country to which the personal data is transferred. This is without prejudice to other obligations applying to the processing in question under Regulation (EU) 2016/679.

Clause 17

Governing law

These Clauses shall be governed by the law of one of the EU Member States, provided such law allows for third-party beneficiary rights. The Parties agree that this shall be the law of Ireland.

Clause 18

Choice of forum and jurisdiction

  1. Any dispute arising from these Clauses shall be resolved by the courts of an EU Member State.

  2. The Parties agree that those shall be the courts of Ireland.

  3. A data subject may also bring legal proceedings against the data exporter and/or data importer before the courts of the Member State in which he/she has his/her habitual residence.

  4. The Parties agree to submit themselves to the jurisdiction of such courts.

APPENDIX A

ANNEX I

A. LIST OF PARTIES

Data exporter:

Name: As defined in the Data Processing Addendum to the Agreement.

Contact person’s name, position and contact details: As specified in the Agreement.

Activities relevant to the data transferred under these Clauses: As described under Section B to this Annex I.

Signature and date: The parties agree that execution of the Agreement by the data importer and the data exporter shall constitute execution of these Clauses by both parties on the Effective Date of the Agreement.

Role: Controller

Data importer:

Name: Wallwisher, Inc.

Address: 981 Mission St., San Francisco, CA 94103

Contact person’s name, position and contact details: Nitesh Goel, CEO, privacy@padlet.com

Activities relevant to the data transferred under these Clauses: As described under Section B to this Annex I.

Signature and date: The parties agree that execution of the Agreement by the data importer and the data exporter shall constitute execution of these Clauses by both parties on the Effective Date of the Agreement.

Role: Processor

B. DESCRIPTION OF TRANSFER

Categories of data subjects whose personal data is transferred

Data subjects are the users of Padlet, typically teachers and students at schools and/or employees at companies/organizations using Padlet.

Categories of personal data transferred

The categories of personal data transferred relates to the use of Padlet and may differ depending on the user’s use of our Services. Typically, though, this will involve: name, username, email address, uploaded content (which may include text, images, videos, audio, documents, files, links from the web, drawings, and maps, comments, feedback and similar as provided by the user), precise location (only if the user chooses to add this to a map that they post), profile avatar (optional), profile bio (optional), site usage, metadata, including device info used to access the service, and IP address.

Sensitive data transferred (if applicable) and applied restrictions or safeguards that fully take into consideration the nature of the data and the risks involved, such as for instance strict purpose limitation, access restrictions (including access only for staff having followed specialised training), keeping a record of access to the data, restrictions for onward transfers or additional security measures.

Not applicable.

The frequency of the transfer (eg. whether the data is transferred on a one-off or continuous basis).

Continuous, until the agreement between us and the customer comes to an end/is terminated.

Nature of the processing

The Padlet Service is delivered through a digital platform which can be described as a digital canvas and is commonly used as a project and productivity software and collaboration platform for institutions (especially schools), businesses and individuals. Users can add/upload photos, videos, audio, recordings, text, drawings, graphs, charts, attachments and more. The nature of the processing includes all processing operations related to providing these Services to our customers, including collection, recording, organization, structuring, storage, adaptation, retrieval, or otherwise making content available to end users.

Purpose(s) of the data transfer and further processing

The purpose of transferring and processing the personal data is to fulfill our agreement with the data exporter and allow the data exporter to provide Padlet as a digital canvas, project and/or productivity software to their users.

The period for which the personal data will be retained, or, if that is not possible, the criteria used to determine that period

We process personal data on behalf of the data exporter for as long as the data exporter remains a customer of ours. When the data exporter terminates their use of the Services, we delete their user/customer data within thirty (30) days of the account termination.

For transfers to (sub-) processors, also specify subject matter, nature and duration of the processing

We rely on sub-processors when delivering our Services. The subject matter relates to cloud data storage, content distribution services, DNS services and content moderation services. The nature of the processing relates to offering a digital/online collaboration platform, where users can save various files, screenshots, make recordings (video and audio), create drawings etc. and share all this data with other users. The duration of the processing is for as long as the data exporter remains a customer of ours, after which the personal data (stored with sub-processors) is deleted within thirty (30) days.

C. COMPETENT SUPERVISORY AUTHORITY

Identify the competent supervisory authority/ies in accordance with Clause 13

Data Protection Commission, Ireland.

ANNEX II - TECHNICAL AND ORGANISATIONAL MEASURES INCLUDING TECHNICAL AND ORGANISATIONAL MEASURES TO ENSURE THE SECURITY OF THE DATA

The security of your Personal Data is important to us. We maintain administrative, technical and physical safeguards to protect against loss, theft, unauthorized use, disclosure, or retrieval of Personal Data. In particular:

Technical measures

Encryption

  • We encrypt all data at rest using AES 256 bit encryption.

  • When you enter any information anywhere on the Service, we encrypt the transmission of that information using secure socket layer technology (SSL/TLS) v1.2 by default.

  • We encrypt all backups of the data. Our personal devices like mobile phones and laptops have data encryption turned on so that unauthorised users cannot access our data if the device is stolen.

  • We ensure user account passwords used in our application are stored and transferred securely using encryption and salted hashing.

Security testing

  • We operate a ‘bug bounty’ security program to encourage an active community of third-party security researchers to report any security bugs to us.

  • We conduct rigorous penetration tests annually to ensure our service is secured against known and potential attack vectors. The tests are conducted by a reputed external security agency.

  • We scan all files uploaded to our service for malware and quarantine them if required.

  • Our work devices have anti-virus protection turned on by default.

Resilience

  • We maintain backups at different time delays ranging from a few minutes to a few hours to a day so that we can effectively restore data to the closest recoverable point and minimise data loss in the case of a security event.

  • We maintain cross cloud backups to ensure the data is accessible in case of a major outage impacting one provider.

  • Backups are only retained for thirty (30) days and are securely deleted after that.

  • We have designed our architecture to be resilient against DDoS attacks. We publish our uptime stats at https://status.padlet.help/.

  • We have planned and documented disaster scenarios specific to our infrastructure and the steps needed to restore service to our users with the least possible downtime and data loss.

Physical measures

Data centers
  • Padlet is hosted on Google Cloud in the United States. Google maintains numerous certifications like ISO/IEC 27001 and SOC 2 to guarantee that our data is not any less protected than the bullion at Fort Knox. This includes secure perimeter defense systems, comprehensive camera coverage, biometric authentication, intrusion detection systems and a suite of other measures.
Our offices

  • The Service is hosted on servers at third-party facilities, with whom we have a contract providing for enhanced security measures. For example, personal information is stored on a server equipped with industry standard firewalls. In addition, the hosting facility provides a 24x7 security system, video surveillance, intrusion detection systems and locked cage areas. The Service provider is SOC 2 and ISO 27001 certified.

  • Padlet has its headquarters in San Francisco, United States and a regional office in Singapore.

    • The San Francisco office is located in Presidio which is a national park site. Access to the office is via an external door secured with a security lock. The access keys are only given to Padlet employees while they work at Padlet. The Presidio premise is monitored 24/7 by the Presidio Park Police.

    • The Singapore office is located in the Central Business District. Access to the Padlet office is via an external door secured with a security lock that can only be accessed by Padlet employees. There are other companies operating in the same building besides Padlet. All entry/exit points are monitored by CCTV cameras.

Organisational measures

  • We restrict access to personal information to authorized Padlet employees, agents or independent contractors who need to know that information in order to process it for us, and who are subject to strict confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

  • We require sub-processors to comply with security requirements via separate data processing agreements.

  • We use a Password Manager to secure usernames, passwords, and any other means of gaining access to the Services or to User Data, at a level suggested by Article 4.3 of NIST 800-63-3.

  • We require 2FA authentication to be enabled for all services where applicable.

  • We conduct training on data privacy and security for all our employees at least once annually.

  • We maintain security conscious policies like Encryption key management policy, Vulnerability Management, Acceptable Use, Business Continuity and Disaster Recovery and update it actively for robustness.

  • We have a documented offboarding procedure to be executed when an employee leaves the company. We remove all physical and digital access to our services as soon as an employee leaves.

ANNEX III — LIST OF SUB-PROCESSORS

The controller has authorised the use of the following sub-processors, as found on the data importer’s website here. Use of sub-processors, including any addition or replacement of sub-processors, will be in accordance with Clause 9.

APPENDIX B

UK International Data Transfers

For restricted transfers of personal data from the United Kingdom (“UK”), the UK International Data Transfer Addendum to the EU Commission Standard Contractual Clauses (“UK IDTA”), VERSION B1.0, in force 21 March 2022, shall apply. The UK IDTA has been issued by the UK Information Commissioner for Parties making Restricted Transfers. The Information Commissioner considers that it provides Appropriate Safeguards for Restricted Transfers when it is entered into as a legally binding contract. The UK IDTA will be deemed entered into (and incorporated into this DPA by this reference) and completed as follows:

Part 1, Table 1: Parties

The Start date is the same date as when this DPA is agreed by the Parties. For the avoidance of doubt, this is the Effective Date as referenced above. The Parties’ details and Key Contact information corresponds to the SCCs Annex IA of this DPA.

Part 1, Table 2: Selected SCCs, Modules and Selected Clauses

The version of the Approved EU SCCs which this Addendum is appended to, detailed below, including the Appendix Information, is the SCCs Module 2, as further set out in the SCCs Appendix A of this DPA.

Part 1, Table 3: Appendix Information

  1. Annex 1A: The List of Parties corresponds to the SCCs Annex IA of this DPA.
  2. Annex 1B: The Description of Transfer corresponds to the SCCs Annex IB of this DPA.
  3. Annex II: Technical and organisational measures including technical and organisational measures to ensure the security of the data corresponds to the SCCs Annex II of this DPA.
  4. Annex III: The List of Sub processors corresponds to the SCCs Annex III of this DPA.

Part 1, Table 4: Ending this Addendum when the Approved Addendum Changes

Both Importer and Exporter may end the UK ITDA as set out in Section 19.

Part 2: Mandatory Clauses of the Approved Addendum

Part 2: Mandatory Clauses of the Approved Addendum, being the template Addendum B.1.0 issued by the ICO and laid before Parliament in accordance with s119A of the Data Protection Act 2018 on 2 February 2022, as it is revised under Section ‎‎18 of those Mandatory Clauses. For the avoidance of doubt, Part 2: Mandatory Clauses is incorporated by this reference into this DPA.

APPENDIX C

Switzerland International Data Transfers

For transfers of personal data from Switzerland, the following changes shall apply to the EU SCCs:

  1. References to “Regulation (EU) 2016/679”, “General Data Protection Regulation” and “GDPR” are interpreted as references to the Swiss Federal Act on Data Protection (FADP) and references to Article(s) of the GDPR are replaced with the equivalent Article or Section of the Swiss FADP.
  2. References to Regulation (EU) 2018/1725 are removed.
  3. References to the “European Union”, “Union”, “EU”, “EU Member State”, “Member State” and “EU or Member State” are replaced with “Switzerland“.
  4. Clause 13(a) and Annex I, Part C shall not apply and the competent supervisory authority is the Swiss Federal Data Protection Information Commissioner (FDPIC).
  5. References to “competent supervisory authority“ and “competent courts“ are replaced with the “Federal Data Protection Information Commissioner“ and “courts of Switzerland”.
  6. Clause 17 is replaced with “These clauses are governed by the laws of Switzerland.“
  7. Clause 18 is replaced with “Any dispute arising from these Clauses shall be resolved by the courts of Switzerland. The Parties agree to submit themselves to the jurisdiction of such courts.”